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SHIPPING & RETURNS

SHIPPING & RETURNS


****SHIPPING****

For shipments in the China

Our brand name is printed on all packages when shipping. It will shows this parcel from AK KYC brand. All mail correspondence from us will include our company name above the return address, the details request see our E-mail address.

Standard shipping

Our goal is to ship your order as quickly as possible, subject to availability (we'll inform you if an item is temporarily out of stock), receipt of payment, and credit authorization. We ship your order from China, the standard delivery date will in 10-15days.

Standard delivery is free for each order, it will be free delivery from our store, if the order weight reach 250g or above will be added shipping charge, the details on below. Delivery estimates appear at checkout, and delivery calculation starts on the first business day after the order is placed (business days are Monday through Friday, not including holidays). Use guaranteed rush shipping to ensure arrival by a specific date (see second table below for options and pricing).

Normal options Shipping cost
E Post Express (10-15 business days)

***weight 0g-250g for each order + add $0 shipping charge
***weight 250g-499g for each order + add $5 shipping charge
***weight 500g-749g for each order+ add $10 shippiing charge
***weight 750-999g for each order+ add $15 shippiing charge
***weight 1kg or above for each order+ add $20 shippiing charge


*Please allow one additional processing day.

In most cases, we use E Post ship parcel in our local international shipping company, this shipping method apply into GLOBAL territories ( excluded Brazil, Iceland and other island countries) . Please kindly note will be caculate additional shipping fee if your address excluded.

*Eash order is free for Standard Shipping. Additional charges apply for large items and rush shipping, shipping into GLOBAL territories. Offer valid in date and How to use is subject to inform of our company. No refunds or adjustments on previous purchases or orders in progress that have not yet shipped. Returns, exchanges and requests for delayed shipping are excluded in count toward the qualifying dollar amount.




For shipments From Amazon

Rush shipping

Our company is the global company, we selling our product on Amazon in every coutries, for example: US, Europe( Germany, United Kingdom, France, Spain, Italy), Asia( Japan), Canada, can provide most convenient delivery service, we can delivery our product to your hands immediately if you in need from our Amazon, Only need to pay extro fee $20 for transfer from Amazon warehouse, of course, we need to ensure there is a stock at Amazon, Please E-mail to us when you are going to buy, we will arrange the fast shipment for you, please click in or check with our customer service, we are waiting for your inquiry.

Shipping and processing rates cover the Global territories . For international rates, email at our company. Recipient of order is responsible for all taxes and duties.




****RETURNS****

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notice you via e-mail of your refund once we've received and processed the returned item.

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